Nomba, formerly known as Kudi, is a Nigerian fintech company providing payment solutions for businesses and consumers alike. It offers Point of Sale (POS) terminals (Nomba POS) that enable merchants to accept card payments, manage transactions, and streamline their financial operations. The fintech company is licensed and insured by the Central Bank of Nigeria (CBN) as a mobile money operator and the Nigerian Deposition Insurance Corporation (NDIC) respectively.
The main purpose of Nomba and its POS machines is to simplify payment processes for businesses and customers. They're ensuring everyone is happy at the end of every transaction. Nomba rebranded from Kudi in April 2022 to better reflect its expanded range of financial services beyond the initial chatbot-based payment system.
However, since inception, the company primarily targets small and medium-sized enterprises (SMEs) in Nigeria, providing them with accessible and affordable financial solutions to enhance their operations. It operates through a network of agents who use the POS terminals to offer financial services like cash withdrawals, transfers, and bill payments to customers, especially in underserved areas.
The Nomba POS terminals are designed to be user-friendly, with a simple setup process and reliable customer support. This ease of use makes it attractive for business owners with varying levels of technical expertise. It's also important to let you know that the company have implemented measures in place to protect POS agents and consumers against fraud and ensure their safety.
Nomba POS's Functionalities and Benefits
Nomba POS machines are built to simplify any business type and size in Nigeria. The POS offers a range of financial services to businesses and their customers. Let's just dive straight into highlighting the benefits of the POS terminal.
Enterprise Business
With Nomba, enterprise businesses can streamline their workflows, improve collaboration, and gain valuable insights into their business performance. Nomba's digital solutions and technologies are designed to enhance efficiency and support the growth of large-scale operations.
Small Business
Discover the power of Nomba’s business tools to unlock financial freedom, drive growth, and boost revenue. You can efficiently create and track invoices, receive payments via QR codes and other seamless methods, manage inventory, and get payment notifications when your customers make payments.
Mobile Money Agents
As a mobile money agent, you need reliable tools to manage your transactions and finances efficiently. Nomba provides the essential resources to help you accept all bank cards, facilitating smooth and secure payment processes. You can also become Nomba mobile money agents, expanding their service offerings and earning potential. However, becoming an agent is a simple processes, we'll discuss that in this article - just continue reading till the end to get our every tips.
Key Functionalities
- Card Payment Acceptance: You can receive payments through Nomba POS terminals using all major bank cards. Depending on the POS terminal type you purchased, you can also print transaction receipts, and manage daily financial transactions using the Nomba mobile app.
- Inter-bank Transfers: You can accept payments and transfers directly into your Nomba account from any bank account in Nigeria using your dedicated Nomba account number.
- QR Code Payments: Through the QR code, your customers can make payments to your Nomba account. Simply by scanning the QR codes at your store, they can seamlessly make payment, with all transactions reviewed and managed on your POS terminal.
- Bill Payment: You can also pay for utilities, TV subscriptions, and purchase airtime and data directly through the Nomba POS terminal.
- Transaction Tracking: The Nomba app allows users to monitor payments across different business outlets in real-time. The mobile money app is available on both Google Playstore and Apple appstore. How to download the app will be discussed in this article. You have to keep reading to the end.
- Automated Settlements: Nomba also allows you to automatically settle payments to bank account, streamlining the process of managing funds for your employees or other recurring payments and transfers.
In a nutshell, Nomba is dedicated to providing versatile and user-friendly financial solutions to meet the needs of various business types and sizes, ensuring smooth and efficient operations.
Types of Nomba POS Machines
Nomba provides four models of POS machines, which can be leased or purchased outright. The available options include: Nomba Mini, Nomba Lite, Nomba Pro and Nomba Max POS Machines. These POS machines are affordable and suitable for small businesses, with transaction charges at 0.4% and no sales targets. However, you should know that it's only Nomba Max POS terminal possesses a receipt printer and it cost N85,000.
1. Nomba Max POS Machine
The Nomba MAX POS machine is designed to revolutionize business operations with its advanced features. Its faster transaction speed ensures swift and seamless transactions, reducing wait times and enhancing customer satisfaction.
The device's long-lasting battery allows businesses to operate all day without interruptions, providing a reliable and robust power source. Additionally, the high-speed printer facilitates quick and efficient receipt printing, ensuring a smooth and hassle-free checkout process.
The Nomba MAX POS machine combines elegance with durability in its sleek design, making it both aesthetically pleasing and built to withstand daily use. This makes it an ideal choice for businesses seeking a dependable and stylish POS solution. Available for an outright purchase at ₦85,000, investing in the Nomba MAX POS machine means streamlining operations and significantly boosting productivity.
2. Nomba Pro POS Machine
The Nomba Pro POS machine is the ideal choice for businesses looking for a versatile and user-friendly payment solution. This device allows you to accept all major bank cards, making it convenient for your customers to pay with their preferred method. Its pocket-friendly, light, and sleek design ensures that it fits comfortably in any retail environment, whether you need it at a counter or on the go.
Operating the Nomba Pro is incredibly easy, ensuring that you and your staff can quickly adapt to its features without any hassle. The device connects seamlessly to 4G, 3G, and 2G networks, as well as WiFi and Bluetooth, guaranteeing a reliable and fast connection wherever you are. With its comprehensive connectivity options, the Nomba Pro ensures that your business is always ready to process transactions smoothly.
Available for an outright purchase at ₦62,000, the Nomba Pro POS machine is an affordable investment that offers high performance, ease of use, and sleek design, making it an excellent addition to any business.
3. Nomba Lite POS Machine
The Nomba Lite POS machine offers a compact and efficient payment solution for businesses seeking simplicity and affordability. This device enables you to accept all major bank cards, providing your customers with the convenience of paying using their preferred method.
Despite its lightweight design, the Nomba Lite is packed with essential features, including seamless WiFi connectivity, ensuring a reliable and stable connection for all your transactions. Its ease of use makes it a perfect choice for businesses that need a straightforward and effective payment solution without compromising on performance.
Available for lease at an attractive price of ₦30,000, the Nomba Lite POS machine is an economical option that delivers essential functionality and convenience, making it an ideal addition to any business setup.
4. Nomba Mini POS Machine
The Nomba Mini POS machine is the perfect compact solution for businesses that need portability without sacrificing performance. This new pocket-sized terminal allows you to accept all major bank cards, ensuring your customers can pay easily and conveniently.
Designed for swift and successful transactions, the Nomba Mini is ideal for businesses on the move, offering the reliability and efficiency needed to keep operations running smoothly.
Available for an outright purchase at just ₦30,000, the Nomba Mini is an affordable and practical investment that brings powerful payment capabilities into the palm of your hand.
Nomba POS Registration and Activation Process
First of all, you must have a Nomba account to become a Nomba POS agent. After, you can then request for a POS machine. Let's dive into the processes without further ado.
How to become a Nomba POS Agent
To become a Nomba POS terminal agent in Nigeria, you'll need a business name and Nomba account number. To get that,
- Download the Nomba app from the Google Play Store or Apple Store.
- Create an account using your valid email address and password
- Provide your personal and business information such as valid ID, utility bill, BVN and unique business name.
- Once the account is created, fund your Nomba wallet and proceed to requesting a POS terminal through the app. It can also be done on the web by signing in to your account via Chrome.
Once you've created a Nomba account, then proceed to requesting a POS machine. Here's how:
How to request a POS Terminal on your Nomba Account
Follow these steps to request a POS terminal for your business:
- Step 1: Sign In and Go to "Accept Payments": Sign in to your Nomba account using your email address and password. Once logged in, navigate to the "Accept payments" section on your dashboard.
- Step 2: Click "Terminals", Then "Request a New Terminal": In the "Terminals" section, click on "Request a new terminal." If you are a new user, select "Request for a new outlet." If you've previously had a Nomba POS, choose "Request for an existing outlet." Then, choose the terminal type and quantity you need.
- Step 3: Confirm Request and Make Payment: Specify the delivery address for your request, review the delivery details, and make the necessary payment. Your terminal(s) will be delivered within 2 days.
Once you receive the Nomba POS machine, follow the steps below to activate it and start transacting.
How to activate Nomba POS Terminal
Follow these steps to activate your POS terminal after requesting it:
- Step 1: Sign In to your Nomba Account and Go to "Accept Payments": Sign in to your Nomba account using your email address and password. Navigate to the "Accept payments" section and click on "Terminals" to check the status of your delivered terminal(s).
- Step 2: Click "Activate Now": To activate your terminal, click on "Activate Now" and input the serial number of your terminal(s), which can be found on the back of the terminal machine.
- Step 3: Click "Confirm" to Activate the Terminal: Click "Confirm" to complete the activation process. Your terminal will be ready to use within a minute.
Nomba POS Transaction Charges and Fees
Nomba POS charges and transaction fees vary based on the transaction amount:
- ₦25 for transactions below ₦4,500
- 0.6% for transactions between ₦4,500 and ₦25,000
- ₦150 for transactions above ₦25,000.
Meanwhile, note that there's no daily sales targets impose on the POS terminal. This means that with the Nomba POS terminal, there are no mandatory daily sales quotas or targets that you must meet. You can use the terminal to process transactions without the pressure of having to achieve a specific amount of sales each day. This provides flexibility and ease of use for your business, allowing you to focus on serving your customers without worrying about meeting imposed sales targets.
Nomba POS Apps
The Nomba POS app, previously known as Kudi app, is a financial technology application designed to facilitate payment processing, bill payments, and various financial services for businesses and individuals in Nigeria.
The Nomba app can be used for POS payment processing, bill payments, transaction management, mobile money/agent services, and obtaining a working capital loans and savings.
Here's How to Download the Nomba POS App
The Nomba POS app is available for download on both Android and iOS platforms. You can click on ANDROID to download the app on your android phone or IOS to download on your iPhone. However, you can also follow these step-by-step guides to download the Nomba App:
1. For Android Users:
- Open the Google Play Store.
- Search for "Nomba" or "Kudi".
- Select the app and click on "Install".
2. For iOS Users:
- Open the Apple App Store.
- Search for "Nomba".
- Select the app and click on "Get" to download it.
Once downloaded, you can register or sign in an account within minutes by providing necessary information.
Customer Support and Security
Nomba emphasizes strong customer service and data security. The company provides support for agents/merchants and customers, ensuring that any issues can be addressed promptly. The POS machines are designed to be secure, protecting both user and consumer data during transactions.
Nomba POS has become a vital tool for many businesses in Nigeria, offering a reliable and efficient way to handle payments and manage financial transactions. Its user-friendly app and robust support systems make it an attractive option for both new and established businesses.