First of all, note that the phone number that's registered with your Kuda Bank Account is not your account number. You can follow the steps highlighted in this article to know your Kuda Bank Account Number.
Linking your phone number to your Kuda account offers several benefits, including account creation, verification and communication. Phone Number is one of the a requirements to open a Kuda account.
Your phone number helps verify your identity during account creation and can be used for two-factor authentication to enhance security. In addition, Kuda may use your phone number to send important updates about your account, such as transaction notifications or security alerts.
Overall, linking your phone number is essential for setting up and using your Kuda account securely.
However, if something has happened to your linked phone; maybe it's stolen or misplaced, this article will walk you through how to change your phone number on the Kuda Bank App. Let's dive in!
Steps to change phone number on Kuda App
Follow these outlined steps to easily and successfully change your current phone number to another phone number on the Kuda App:
- Login to your Kuda Bank App.
- Tap on your profile picture at the top left corner of the app homepage.
- Scroll down and tap on phone number
- Erase the current phone number and enter the new phone number.
- An OTP will be sent to the new phone number. Confirm the OTP and viola, your phone number has been successfully changed.
Alternatively, you can also contact Kuda customer service via email: help@kuda.com, phone call: 0700022555832, or in-app chat and request to change your linked phone number. In other words, clearly inform the customer service representative that you want to update the phone number associated with your Kuda account. However, be prepared to verify your identity. Kuda might ask for some personal information or account details to confirm your ownership.