How to Block FCMB Account

Blocking FCMB account is a very simple steps. Whether your phone is stolen, you lost your ATM card or you suspect any fraudulent activities on your FCMB bank account, this article will walk you through the easy step by step guides to block your account immediately.

In addition, you may want to block/lock your FCMB (First City Monument Bank) account due to the following reasons:

1. Suspicious Activity: If you notice any unauthorized or suspicious transactions, it is crucial to block your account to prevent further unauthorized access.

2. Lost or Stolen Card: If your debit or credit card linked to your FCMB account is lost or stolen, blocking the account can prevent fraudulent transactions.

3. Phishing or Scams: If you suspect that your account information has been compromised through phishing or other scams, blocking your account can help secure your funds and personal information.

4. Security Concerns: If you believe your account login details (like your PIN, password, or internet banking credentials) have been compromised, blocking your account can prevent unauthorized access.

5. Temporary Inactivity: You might want to block your account temporarily if you are not going to use it for an extended period and want to ensure it remains secure during that time.

6. Misplaced Device: If the device you use for mobile or internet banking is lost or stolen, blocking your account can help protect against unauthorized transactions.

However, do note that you can block your FCMB account without ATM Card and it can be done online via the FCMB Mobile Banking App. You can also block your FCMB account via USSD - the simplest way of blocking FCMB account.

How to Block FCMB Account when Phone or ATM Card is Stolen

There are seven ways/methods to block/lock your FCMB account when your phone or atm card is stolen or got missing. These methods are;

1. Blocking FCBM Account through USSD Code
2. Blocking FCMB Account through Mobile Banking App
3. Blocking FCMB Account via online banking portal
4. Blocking FCMB Account via Email
5. Blocking FCMB Account through ADA - FCMB Chatbot
6. Visit FCMB Branch to Block Account
7. Call FCMB Customer Care to Block your Bank Account

More so, if you suspect any activities such as phishing or scamming, or you believe your FCMB account login details (like your PIN, password, or internet banking credentials) have been compromised, here, you'll learn how to block the account to prevent it from unauthorized access.

Blocking FCMB Account

To block your FCMB (First City Monument Bank) account, you can follow these steps:

1. Via FCMB Mobile App or Internet Banking:

• FCMB Mobile App:
  1. Log into your FCMB mobile app.
  2. Navigate to the "More" or "Services" menu.
  3. Look for an option to block or deactivate your card/account.
  4. Follow the on-screen instructions to block your account.
• Internet/Online Banking:
  1. Log into your FCMB internet banking account.
  2. Navigate to the card services or security section.
  3. Find the option to block or deactivate your account.
  4. Follow the instructions to complete the process.

2. Via USSD Code:

• Dial the FCMB USSD code *329*911# on your registered mobile number.
• Follow the prompts to block your account. You might need to enter your PIN or other security details.

3. Via Customer Care:

• Call FCMB customer care on the dedicated helpline: +234 700 329 0000.
• Request to block your account, and provide the necessary details to verify your identity (such as your account number, full name, and other personal information).

4. Visit a Branch:

• Go to the nearest FCMB branch.
• Speak to a customer service representative and request to block your account.
• Provide the required identification and account details for verification.

5. Email:

• Send an email to FCMB customer service (contactsolutions@fcmb.com) requesting to block your account.
• Include your account details, reason for blocking, and any necessary identification information.

6. FCMB Chatbot (Ada):

• Use FCMB's chatbot, Ada, available on the FCMB website or mobile app.
• Follow the chatbot's instructions to block your account.

Conclusion

Remember to always keep your account and personal information confidential to safeguard against unauthorized access and potential fraud. By protecting your login credentials, PINs, and other sensitive details, you minimize the risk of your account being compromised. In the event that you notice any suspicious activity, act quickly to block your account and prevent further issues.

Additionally, ensure that you have alternative means of accessing funds or banking services while your account is blocked. This could include having another bank account, keeping some cash on hand, or using other financial services. Being prepared with backup options ensures that you can continue to manage your finances smoothly during the resolution of any account security concerns.