Chipper Cash, popularly known for it unbeatable virtual dollar card, is one of the leading fintech apps in Nigeria. The fintech is increasing in user base due to it offerings of virtual cards and investment and cryptocurrency features.
However, many potential users are finding it difficult to successfully and completely open a Chipper Cash Account because they're facing problems with verifications. Infact, some are saying Chipper Cash is not accepting their BVN and NIN.
In this article, I have compiled this article to guide you through the processes of verifying Chipper Cash Account easily. But before that, let's dive into the fundamentals of how Chipper Cash Verification works.
Basic Knowledge of Chipper Cash Verification in Nigeria
First of all, you must understand that to use any Chipper Cash features and services such as app, virtual card, stocks and USD account, you must create an account and verify the account with your Bank Verification Number (BVN).
Submitting your BVN for review is the initial step for Chipper Cash account verification. However, if you need to claim a virtual card or invest in US stocks and crypto, you will need to verify your account with national means of identification.
Notably, it's mandatory to undergo BVN verification during account creation to ensure account security and to curb using the platform for fraud and related activities.
Does Chipper Cash Accept NIN?
Yes, your National Identification Number (NIN) can be used to complete Chipper Cash Verification. All you need to do is snap your NIN slip clearly and submit it for review.
NIN is currently the easiest ID a Nigerian can have. National ID Card, Voter's Card and International Passport are also acceptable but they are not common and they're not easy to get from the government.
The NIN acts as a distinct identifier for individuals in Nigeria, ensuring their identity verification on the Chipper Cash platform. Chipper Cash strengthens security and regulatory compliance by mandating NIN verification for Stock and Crypto Trading.
How to verify Chipper Cash
To verify your Chipper Cash Account in Nigeria is a very simple process. First, upon registration, your BVN would be required. You have already passed the BVN verification in that process - you don't need it again.
However to complete your Chipper Cash KYC, a national means of identification would be required. Chipper Cash accept NIN, National ID, Voter's Card and International Passport as a means verification.
Now, when you have any of these documents at hand, login to your Chipper Cash Account and tap on your Profile icon at the right corner of your screen. Then, click on "Verify" as highlighted in this steps: Login to Chipper Cash >>> Profile >>> Verify.
You can also verify your identity via the Chipper Cash Investment. To start trading the US stocks and cryptocurrency on the platform, you will need to complete your KYC. To do that, login to your Chipper Cash App and click on "Invest" at the bottom of your dashboard. Thr page will then requires you to complete your KYC by providing your ID card to proceed.
Kindly submit your NIN slip or any available ID card to verify your account for stock trading in the platform. Chipper Cash team will need to review your request and when approved, you will have all access to Chipper Cash features including virtual cards.
Chipper Cash Verification Pending
It's normal for your verification to be in pending state when you initially submit your documents. Upon account creation, your account will be in pending state after you've submitted your BVN and before two business days, after reviews, it will get verified as highlighted in the image below.
For ID card verification, on the other hand, it may also take two to three business days to review your request and approve it. However, upon Chipper Cash's decision about your verification, you will receive it on your registered email address.
Chipper Cash Verification Problems
There are few reasons you might be facing verification problems with Chipper Cash:
ID verification rejected
If you're unable to complete your ID verification on chipper cash, there are a few reasons this might happen, like blurry photos, expired IDs, or mismatched information. Make sure you submit accurate information that tally with your ID card.
BVN Failed or Rejected
If you're unable to verify your bank verification number, try these tips; verify your BVN with your bank and make sure you're using the most recent version of the Chipper Cash app. However, if it's still not verifying, kindly share a screenshot of the error message you encountered with chipper cash customer service at support@chippercash.com for further assistance.
BVN in Pending Mode
Typically, it take 2 to 3 business days to verify your bank verification number (BVN). Although, I. Some case, it make take longer. However, after seven days and the BVN verification process is still in pending state, contact the customer care service for further instructions. But if the BVN is being rejected, read this guide before your resubmit.
Unable to Upload Selfie
Yes, Selfie photo and video are required while updating your BVN on Chipper Cash platform. However, if you encounter difficulty uploading your selfie, follow these steps to solve the issue:
Firstly, uninstall and reinstall the Chipper Cash app to ensure you have the latest version. If already on the latest version, sign out and sign back in. And lastly, if the issue persists, kindly provide a screenshot or screen recording of the error message you received when attempting to submit your selfie and forward it to Chipper Cash customer care.
Conclusion
I have successfully addressed the Chipper Cash verification issue. By following the steps outlined in this article, you should be able to complete your verification process with ease. If you encounter any further difficulties, don't hesitate to contact Chipper Cash support directly at support@chippercash.com.
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